Privacy Policy

I am committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how I collect, use, and disclose personal information in accordance with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cwlth).

Collection of Personal Information

I collect personal information that is necessary for our business operations. This may include your name, contact details, and other relevant information. I will collect this information directly from you unless it is unreasonable or impracticable to do so.

Use and Disclosure of Personal Information

I use and disclose personal information for the purposes for which I collected it, and for other related purposes that you would reasonably expect. I will not use or disclose your personal information for other purposes unless I have your consent, or the use or disclosure is required or permitted by law.

Data Quality and Security

I take reasonable steps to ensure that the personal information I collect is accurate, up-to-date, and complete. I also take reasonable steps to protect the personal information I hold from misuse, interference, loss, unauthorized access, modification, or disclosure.

Access and Correction of Personal Information

You have the right to access the personal information I hold about you. I will respond to any requests for access to personal information within a reasonable period. If you find that the information I have is not up-to-date or is inaccurate, you have the right to ask me to correct it.

Data Breaches

In the unlikely event of a data breach, I will promptly notify you and the Office of the Australian Information Commissioner (OAIC) if there is a high risk of serious harm to you.

Anonymity and Pseudonymity

Where practicable, you have the option of not identifying yourself or using a pseudonym when dealing with me. However, this will not be possible if I am required or authorized by law to deal with identified individuals, or if it is impracticable for me to deal with you anonymously or pseudonymously.

Cross-Border Disclosure of Personal Information

If I transfer your personal information overseas, I will comply with requirements of the APPs that relate to cross-border disclosure of personal information.

Changes to this Privacy Policy

I may update our Privacy Policy from time to time. I will notify you of any changes by posting the new Privacy Policy on our website.

Contacting Me

If you have any questions or complaints about how I handle your personal information, please contact me using the method below. I take all complaints seriously, and will respond to your complaint within a reasonable period.

Last updated: 9 June, 2023

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© 2023 Jess Baxter
Solving problems since 2005